FREQUENTLY ASKED QUESTIONS
Who devised Wolcott Robes?
It is the business creation of Meggie Wolcott, a devoted fitting model and avid vintage robe collector who resides in New York City.
What are the robes made of?
SIlk. The quality and origins of the fabrics have been taken into consideration vastly before producing and trims are sourced in NYC.
Can I return a robe?
Returns are accepted within 30 days of the original ship date, with tags and all shipping costs are incurred at the expense of the customer. Email info@wolcottrobes prior to returning your robe.
Are your robes made in the USA?
Yes, they are made in New York City by manufacturers that provide jobs for American workers in the New York garment district. Wolcott Robes is dedicated to keeping this industry alive locally.
How do I wash my robe?
Dry clean or or wash by hand in cool water with gentle soap and lay flat inside to dry.
TERMS & CONDITIONS
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1. CUSTOMERS. All wolcottrobes.com customers must be at least 18 years old and legally able to agree to these Terms and Conditions.
2. ON-LINE PRIVACY. Wolcottrobes.com takes great pride in having you as a customer and we will ensure your privacy as a customer. Wolcottrobes.com does not sell or exchange names or any other information about our customers with third parties.
If you make an on-line purchase, we do collect information to help improve our on-line shopping systems. We keep all information confidential. We may contact you occasionally to notify you of changes on the site, new products or special promotions. If you do not wish to receive these emails, please contact us via email at info@wolcottrobes.com.
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7. DISCLAIMER OF WARRANTIES. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, wolcottrobes.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Wolcottrobes.com does not represent or warrant that the wolcottrobes.com website will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wolcottrobes.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
8. LIMITATION OF LIABILITY. Wolcottrobes.com is not liable for any loss or damage relating to wolcottrobes.com or wolcottrobes.com products except for the gross negligence or willful misconduct of Wolcottrobes.com
9. APPLICABLE LAW. By visiting wolcottrobes.com, you agree that the Terms and Conditions will be interpreted in accordance with the laws of the State of New York. Any action arising out of, or relating to, this agreement may be brought in courts situated in New York, and you consent to those courts jurisdiction.
10. ASSIGNMENT. Wolcottrobes.com may assign its rights and obligations under these Terms and Conditions without your consent. You may not assign any of your rights and obligations under these Terms and Conditions without wolcottrobes.com prior written consent.